Common areas that look after themselves — almost

Tuesday morning. A resident walks through the lobby, glances at the bin alcove, notices the floor hasn't been touched. By Thursday, the body corporate email is circulating. You've been here before.

Pacific Breeze Cleaners works with strata managers and owners corporations across Coffs Harbour and surrounds to end that cycle — not by promising more, but by recording everything and making the record visible.

Who this service is for

This page is for strata managers, owners corporation committees, and property managers responsible for the common areas of residential or mixed-use complexes — lobbies, lifts, stairwells, bin rooms, car parks, mailbox bays, pool surrounds, and shared outdoor paths.

If you've had a cleaner who showed up inconsistently, or if you're currently fielding complaints that you can't verify one way or another, a systemised service with documented evidence changes the conversation entirely.

What a strata clean covers

• Entry foyers, lobbies, and reception areas

• Lifts — buttons, walls, and floors

• Internal stairwells and balustrades

• Bin rooms and waste alcoves

• Car park and garage areas

• Letterbox bays and parcel areas

• External paths and common outdoor surfaces

• Pool surrounds and gym or amenity rooms where applicable

Scope is set site by site. We walk the complex with you (or you send us photos and room-by-room detail through our online scope tool) and build a checklist specific to your building — not a generic template copied from another job.

Why the checklist matters more than the promise

Most strata cleaning complaints come down to one thing: no way to know what actually happened. A cleaner says they were there. A resident says it looks untouched. The strata manager is stuck in the middle with nothing to show either way.

At Pacific Breeze, every clean follows an app-guided checklist. Every task is checked off and recorded as it is completed — not at the end of the shift, but as the work is done. After every visit, a report is available: what was cleaned, when, and in what order. If something is raised as missed, it can be added to the permanent checklist at the press of a button so it cannot be missed again.

That report exists after every single visit, not just when something goes wrong. For a strata manager fielding owner queries, that's the difference between spending twenty minutes on a complaint and spending two.

The same standard, whoever turns up

Strata cleaning is a high-frequency, low-drama service — until it isn't. The risk with most cleaning arrangements is that the standard is carried in one person's head. When that person is unavailable, the fill-in doesn't know the site.

Our checklists are site-specific and picture-guided where it helps — a new cleaner can see the exact spot, the exact task, and the exact standard expected. The clean doesn't depend on institutional memory. It depends on the system.

Our cleaners are police-checked before they work with us, directly employed wherever possible, and assessed on an ongoing basis. If a cleaner is unwell, we cover the shift — the clean still happens.

Flexible arrangements, transparent pricing

Strata common areas are typically cleaned weekly or fortnightly, though daily cleans are available for larger or higher-traffic complexes. One-off cleans are also welcome — for example, ahead of an AGM, an open day, or a building handover.

You can start with no lock-in contract at the standard rate and move to a contract for a better rate once you've seen the standard in practice. Many strata clients do exactly that.

All quotes are GST-inclusive with no hidden extras. We measure the space properly — every surface, every task — so the quote reflects the real hours the work takes. The hours are visible in the quote, not buried.

Quotes come back within 48 hours, often the same day. We're also insured to $20 million public liability, which most owners corporations require before approving a contractor.

We hold keys the right way

Access to common areas often means holding building keys or fobs. We manage this through a secure, coded key system: keys are anonymised, and each cleaner can only access the keys for their own sites. It's not a filing cabinet with labels — it's a system designed around the assumption that keys should never be traceable to an address.

Serving Coffs Harbour and the surrounding area

We clean strata complexes across Coffs Harbour, Sawtell, Toormina, Boambee, Bonville, Moonee Beach, Woolgoolga, and the wider surrounds. If your complex is further afield, get in touch and we'll confirm coverage.

Request a quote

The fastest way to get started is to use our online scope tool — take a few photos, note the areas you need covered, and a measured, GST-inclusive quote comes back to you without needing an on-site visit. Prefer a walk-through? We can do that too, particularly for larger or more complex buildings.

Call 0491 851 727, email info@gopacificbreeze.com, or visit our website to get the process started. Quotes within 48 hours. Service typically starts the same week or the week after.